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Design, implement, and continuously improve IT project management processes and templates across the full lifecycle (intake, feasibility, charter, planning, execution, closeout).
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Support project intake, demand prioritization, and resource alignment processes.
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Establish best practices for status reporting, risk management, change control, and milestone tracking.
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Help standardize the use of PM tools (e.g., Smartsheet, MS Project, JIRA, etc.).
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Project Support & Execution
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Governance & Reporting
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Track project performance against defined KPIs and support portfolio reporting to IT leadership.
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Conduct post-project reviews and capture lessons learned to feed into continuous improvement.
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Help establish governance cadence (steering committees, dashboards, stage-gates).
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5+ years of IT project management experience in a PMO or IT delivery setting.
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Proven success delivering technology initiatives in both Agile and Waterfall environments.
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Experience with project tools such as JIRA, Confluence, MS Project, Smartsheet, etc.
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Strong understanding of project financials, business case development, and risk management.
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PMP, PRINCE2, or Agile certification preferred but not required.
